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Subject:	R-A032510-01 Outage - Retail - MarkeTrak
From:	ERCOT Client Relations <[log in to unmask]>
Date:	Thu, 25 Mar 2010 15:22:15 -0500
Content-Type:	multipart/alternative
Parts/Attachments:	text/plain (1108 bytes) , text/html (7 kB)

NOTICE DATE:  March 25, 2010
NOTICE TYPE:  R-A032510-01 Outage - Retail - MarkeTrak
INTENDED AUDIENCE:  CRs and TDSPs
SHORT DESCRIPTION:  ERCOT will be taking an outage of the MarkeTrak Application GUI and API outside of the Service Level Agreement timeframe.
DAY AFFECTED:  March 25, 2010 at 7:00 PM
LONG DESCRIPTION:  ERCOT will be taking an outage of the MarkeTrak Application GUI and API outside of the Service Level Agreement timeframe.
This outage will occur this evening, March 25, 2010 at 7:00 PM, to perform database maintenance.
The MarkeTrak application will be brought back up prior to the 7:00 AM SLA start time
CONTACT:  If you have any questions, please contact your ERCOT Account Manager.  You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>
JR/DH

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