NOTICE DATE:  October 2, 2008

NOTICE TYPE:  R-A100108-02 FINAL NOTICE - Retail Processing      

CLASSIFICATION:  Public

SHORT DESCRIPTION:  ERCOT's Electronic Data Interchange (EDI)
application experienced an outage on October 1, 2008 from 11:55 AM to
12:39 PM.   

INTENDED AUDIENCE:  CRs and TDSPs

DAY AFFECTED:  October 1, 2008 from 11:55 AM to 12:39 PM 

LONG DESCRIPTION:  ERCOT's Electronic Data Interchange (EDI) application
experienced an outage on October 1, 2008 from 11:55 AM to 12:39 PM.    

At this time, all ERCOT Retail Transaction processing has been restored.


ADDITIONAL INFORMATION:  The outage was caused by an issue with a
procedure in the Electronic Data Interchange (EDI) application database.
An incorrect value was being returned from the procedure that processes
transactions from the Electronic Data Interchange (EDI) system to the
Enterprise Application Integration (EAI) system.

ERCOT is researching how to avoid this issue in the future.

CONTACT:  If you have any questions, please contact your ERCOT Account
Manager.  You may also call the general ERCOT Client Services phone
number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
[log in to unmask]

If you are receiving e-mail from an ERCOT distribution list that you no
longer wish to receive, please follow this link in order to unsubscribe
from this list: http://lists.ercot.com <http://lists.ercot.com/> .

DH/JR/DP

________________________________

From: ERCOT Client Relations 
Sent: Wednesday, October 01, 2008 1:46 PM
To: [log in to unmask];
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Cc: [log in to unmask]; [log in to unmask];
[log in to unmask]; 1 ERCOT Retail Client Services
Subject: R-A100108-01 INITIAL NOTICE - Retail Processing - Electronic
Data Interchange (EDI) application experienced an outage on October 1,
2008 from 11:55 AM to 12:39 PM

 

NOTICE DATE:  October 1, 2008

NOTICE TYPE:  R-A100108-01 INITIAL NOTICE - Retail Processing      

CLASSIFICATION:  Public

INTENDED AUDIENCE:  CRs and TDSPs 

DAY AFFECTED:  October 1, 2008 from 11:55 AM to 12:39 PM 

DESCRIPTION:  ERCOT's Electronic Data Interchange (EDI) application
experienced an outage on October 1, 2008 from 11:55 AM to 12:39 PM.    

ERCOT's Electronic Data Interchange (EDI) application is now
operational.   

Additional information will be provided as it becomes available.        

CONTACT:  If you have any questions, please contact your ERCOT Account
Manager. You may also call the general ERCOT Client Services phone
number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
[log in to unmask]

If you are receiving e-mail from an ERCOT distribution list that you no
longer wish to receive, please follow this link in order to unsubscribe
from this list: http://lists.ercot.com <http://lists.ercot.com/> .

DH/DP