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Mon, 8 Jun 2009 17:44:15 -0500 |
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NOTICE DATE: June 8, 2009
NOTICE TYPE: M-A060809-01 Outage - Report Explorer
SHORT DESCRIPTION: The Report Explorer functionality of the Texas Market Link (TML) experienced an outage in service from 8:42 AM to 10:25 AM on Saturday, June 6, 2009.
INTENDED AUDIENCE: ERCOT Market Participants
DAYS AFFECTED: June 6, 2009 from 8:42 AM to 10:25 AM
LONG DESCRIPTION: The Report Explorer functionality of the Texas Market Link (TML) experienced an outage in service from 8:42 AM to 10:25 AM on Saturday, June 6, 2009. Reports could not be downloaded from Report Explorer during that time.
The root cause was a database storage issue. The database administrator team applied a corrective script and has made adjustments to scheduled tasks. Report Explorer functionality was restored.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<blocked::mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>
JR/DP
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