NOTICE DATE:   March 12, 2008       

NOTICE TYPE:  M-A031208-01 Outage - Retail/Wholesale

CLASSIFICATION:  Public

SHORT DESCRIPTION:  This morning, ERCOT experienced issues with the
Customer Registration Application servers.        

INTENDED AUDIENCE:  CRs and TDSPs        

DAY AFFECTED:  Wednesday, March 12, 2008 from 9:08 AM to 10:15 AM       

LONG DESCRIPTION:  This morning, Wednesday, March 12, 2008 from 9:08 AM
to 10:15 AM ERCOT experienced an issue with the Customer Registration
Application servers.  Impacts included Retail Transaction Processing,
Texas Market Link Query ESIID Transaction, eServices Disputes and
Service Requests, and MarkeTrak.

ERCOT's initial assessment has determined that the root cause is due to
a hardware failure.  Additional details will be provided in the ERCOT IT
Incident Market Notice Summary.

CONTACT:  If you have any questions, please contact your ERCOT Account
Manager. You may also call the general ERCOT Client Services phone
number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
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TR/JA