Notice Retail Processing


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Notice Retail Processing <[log in to unmask]>
ERCOT Client Services <[log in to unmask]>
Wed, 15 Mar 2017 19:59:58 +0000
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***** EXTERNAL email. Please be cautious and evaluate before you click on links, open attachments, or provide credentials. *****

NOTICE DATE:  March 15, 2017

NOTICE TYPE:  R-A022217-04 Release-Retail

SHORT DESCRIPTION:  Reminder - Upgrade of the MarkeTrak Application and Retail Processing Outage

INTENDED AUDIENCE:  Retail Electric Providers (REPs) and Transmission and Distribution Service Providers (TDSPs)

DAY AFFECTED:  March 25, 2017 7:00 PM to March 27, 2017 12:00 AM

LONG DESCRIPTION:  ERCOT will be upgrading the version of the MarkeTrak Application in the Production environment March 25, 2017 7:00 PM to March 27, 2017 12:00 AM.  No significant functionality changes are anticipated.

The URL for production MarkeTrak will be standardized to:

Please ensure that any browser bookmarks used to access production MarkeTrak match this URL.

ADDITIONAL INFORMATION:  The following ERCOT systems will be impacted during the implementation period.

*       Market Participants utilizing NAESB to send/receive transactions to/from ERCOT will NOT be able to send/receive transactions to/from ERCOT during the outage. This includes all retail transactions.
*       867 transactions will NOT be forwarded during the outage.
*       997 Functional Acknowledgements will NOT be sent during the outage.
*       MarkeTrak will be unavailable for the duration of the outage.

*       Retail Application components of the Market Information System (MIS) and the Retail API will be unavailable.

*       Retail Reports and Extracts may be impacted during the outage timeframe.
*       eService application will be unavailable on the MIS.

*       Find ESIID and Find Transaction will be unavailable.

Information on upcoming releases can be found on the Project Priority List (PPL)<>.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.

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