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Notice Retail Processing <[log in to unmask]>
Subject:
R-A051208-02 - UPDATE - Outage - Retail
From:
ERCOT Client Relations <[log in to unmask]>
Date:
Mon, 12 May 2008 17:08:04 -0500
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<[log in to unmask]>
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NOTICE DATE:  May 12, 2008

NOTICE TYPE:  R-A051208-02 - UPDATE - Outage - Retail 

CLASSIFICATION: Public

SHORT DESCRIPTION:  MarkeTrak API application outage 

INTENDED AUDIENCE:  CRs and TDSPs

DAY AFFECTED:  May 12, 2008 from 7:26 AM to 12:45 PM

LONG DESCRIPTION:  The MarkeTrak API application experienced an outage
today, May 12, 2008 from approximately 7:26 AM to 12:45 PM.  

This issue has been temporarily resolved by utilizing a different
server.  Additional details will be provided as they become available.  

CONTACT:  If you have any questions, please contact your ERCOT Account
Manager. You may also call the general ERCOT Client Services phone
number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
[log in to unmask]

If you are receiving e-mail from an ERCOT distribution list that you no
longer wish to receive, please follow this link in order to unsubscribe
from this list: http://lists.ercot.com <http://lists.ercot.com/> .

 

JA/DP

 

________________________________

From: ERCOT Client Relations 
Sent: Monday, May 12, 2008 11:17 AM
To: [log in to unmask];
[log in to unmask]
Cc: [log in to unmask]; [log in to unmask];
[log in to unmask]; 1 ERCOT Client Service Reps
Subject: R-A051208-01 INITIAL NOTICE - Outage - Retail 

 

NOTICE DATE:  May 12, 2008 
         

NOTICE TYPE:  R-A051208-01 Outage - Retail  
    

CLASSIFICATION:  Public

INTENDED AUDIENCE:  CRs and TDSPs

DAY AFFECTED:  May 12, 2008 from 7:26 AM to present  
       

DESCRIPTION:  ERCOT's MarkeTrak API application is currently
unavailable.  

ERCOT is working on resolving this issue and will provide additional
information as it becomes available   
     

CONTACT:  If you have any questions, please contact your ERCOT Account
Manager. You may also call the general ERCOT Client Services phone
number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
[log in to unmask]

If you are receiving e-mail from an ERCOT distribution list that you no
longer wish to receive, please follow this link in order to unsubscribe
from this list: http://lists.ercot.com <http://lists.ercot.com/> .

JA/DG

 

 

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