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ERCOT Client Services <[log in to unmask]>
Wed, 16 Aug 2017 18:06:36 +0000
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***** EXTERNAL email. Please be cautious and evaluate before you click on links, open attachments, or provide credentials. *****

NOTICE DATE:  August 16, 2017

NOTICE TYPE:  M-A081617-01 Education/Training

SHORT DESCRIPTION:  Reminder - Retail 101 and Inadvertent Gain and Loss Training scheduled in September 2017

INTENDED AUDIENCE:  Retail Electric Providers (REPs) and Transmission and Distribution Service Providers (TDSPs)

DAY AFFECTED:  September 26, 2017 and September 27, 2017

LONG DESCRIPTION:  This is a reminder that ERCOT, in conjunction with the Retail Market Training Task Force (RMTTF), will conduct the two retail market training courses below on September 26 and 27, 2017 in Houston.

There are spaces available for both sessions. The registration deadline for those attending in-person is Tuesday, September 22, 2017.

Retail 101<>:

This course provides an overview of the ERCOT retail market including its history, roles of Market Participants, market rules, retail market transactions, market data transparency and the impact of advanced meter technology.

September 26, 2017

9:00 a.m. - 4:30 p.m.

CenterPoint Tower< >

1111 Louisiana St.

Houston, TX 77002

Inadvertent Gain and Loss training<>:

This training explores the fundamentals of the Inadvertent Gain and Loss (IGL) processes and provides a forum for facilitated discussions on issues and best practices related to IGL and customer rescission and IGL market reporting including an end-to-end demonstration.

September 27, 2017

9:00 a.m. - 4:30 p.m.

 CenterPoint Tower< >

1111 Louisiana St.

Houston, TX 77002

Market Participants unable to attend in-person will be able to attend these courses via WebEx.  Please use the links below to access ERCOT's Learning Management System< > (LMS) and register for these courses

********* Retail 101

o   Register for Retail 101 - In Person< >

o   Register for Retail 101 - WebEx< >

********* Inadvertent Gain and Loss training

o   Inadvertent Gain and Loss training  - In Person< >

o   Inadvertent Gain and Loss training - WebEx< >

If you have not previously used ERCOT's Learning Management System< >, you will need to create an account.  Once logged into ERCOT's LMS, select "See Schedule" and "Sign-Up" for the session on the desired date you are interested in.  You will receive an e-mail confirming your registration.  Please contact ERCOT's training department via e-mail at [log in to unmask]<mailto:[log in to unmask]> for any questions regarding registration.

ADDITIONAL INFORMATION:  Please review the ERCOT Course Catalog<> for a list of instructor-led and web-based training courses available to Market Participants and sign-up for courses currently being offered on the Training<> page of the ERCOT website.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.

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