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| Date: | Tue, 16 Jan 2024 22:05:49 +0000 |
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***** EXTERNAL Email *****Please be cautious and evaluate before you click on links, open attachments, or provide credentials. As a reminder, please report phishing emails via the Report Phishing button. If the button is not available, then please forward to [log in to unmask]
NOTICE DATE: January 16, 2024
NOTICE TYPE: Informational
SHORT DESCRIPTION: Extreme Weather - CenterPoint Energy Suspension of Disconnect for Non-Pay Orders extension.
INTENDED AUDIENCE: Retail Electric Providers
LONG DESCRIPTION: In anticipation of an extended period of below-freezing temperatures and possible hazardous road conditions in the CNP Service Area, CenterPoint Energy will not be executing disconnect for non-pay orders on Wednesday, January 17, 2024. CNP plans to resume normal DNP processing on Thursday, January 18, 2024. Any DNP orders scheduled for Wednesday, January 17, 2024, will be turned down with a "Weather Moratorium" code and will need to be resubmitted with a future date.
ADDITIONAL INFORMATION: Additional information concerning this suspension of disconnect for non-pay orders will be provided via market notice as it becomes available.
CONTACT: If you have any questions regarding this notification, please send an email to [log in to unmask]<mailto:[log in to unmask]>.
Competitive Retailer Relations
CenterPoint Energy Houston Electric, LLC
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