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Date: | Thu, 29 May 2008 12:52:53 -0500 |
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NOTICE DATE: May 29, 2008
NOTICE TYPE: R-A052808-02 UPDATE - Retail Processing
CLASSIFICATION: Public
SHORT DESCRIPTION: ERCOT experienced an unplanned outage which impacted
Retail Transaction processing.
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: May 28, 2008 from 5:26 PM to 6:05 PM
LONG DESCRIPTION: Due to a connectivity issue with the Electronic Data
Interchange (EDI) server, ERCOT experienced an unplanned Retail
Transaction processing outage on May 28, 2008 from 5:26 PM to 6:05 PM.
The connectivity issue has been resolved and ERCOT will continue to
monitor EDI server performance.
ERCOT is currently analyzing the impact to Retail Transaction processing
to determine the volume and transactions impacted. Additional
information related to the impact on Retail Transactions will be
provided when available.
CONTACT: If you have any questions, please contact your ERCOT Account
Manager. You may also call the general ERCOT Client Services phone
number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
[log in to unmask]
If you are receiving e-mail from an ERCOT distribution list that you no
longer wish to receive, please follow this link in order to unsubscribe
from this list: http://lists.ercot.com <http://lists.ercot.com/> .
JA/DP
________________________________
From: ERCOT Client Relations
Sent: Wednesday, May 28, 2008 5:44 PM
To: [log in to unmask];
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Cc: [log in to unmask]; [log in to unmask];
[log in to unmask]; 1 ERCOT Client Service Reps
Subject: R-A052808-01 INITIAL NOTICE - Retail Processing
NOTICE DATE: May 28, 2008
NOTICE TYPE: R-A052808-01 Retail Processing
CLASSIFICATION: Public
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: May 28, 2008 from 5:26 PM to present
DESCRIPTION: ERCOT is currently experiencing an outage impacting Retail
Transaction processing.
ERCOT is working on resolving this issue and will provide additional
information as it becomes available
CONTACT: If you have any questions, please contact your ERCOT Account
Manager. You may also call the general ERCOT Client Services phone
number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
[log in to unmask]
If you are receiving e-mail from an ERCOT distribution list that you no
longer wish to receive, please follow this link in order to unsubscribe
from this list: http://lists.ercot.com <http://lists.ercot.com/>
DP/DG
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