ERCOT initiated MarkeTrak Issues have been created detailing transactional information for affected Market Participants.
Please check your MarkeTrak queue to view and begin working the issues related to Market Notice R-A031309-01.
If you have questions, please contact your Retail Account Manager.
DP/JR/DH/DG
From: ERCOT Client Relations
Sent: Friday, March 13, 2009 4:40 PM
To: [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]
Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps
Subject: R-A031309-02 FINAL: Retail Processing
NOTICE DATE: March 13, 2009
NOTICE TYPE: R-A031309-02 FINAL: Retail Processing
SHORT DESCRIPTION: ERCOT experienced an internal processing issue with the Electronic Data Interchange (EDI) application from 11:56 AM Wednesday, March 11, 2009 through 6:30 PM Thursday, March 12, 2009.
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: From 11:56 AM Wednesday, March 11, 2009 through 6:30 PM Thursday, March 12, 2009
LONG DESCRIPTION: ERCOT experienced an internal processing issue with the Electronic Data Interchange (EDI) application affecting six Market Participants beginning on March 11, 2009 at 11:56 AM through March 12, 2009 at approximately 6:30 PM.
There were a total of 8,905 transactions received from those six Market Participants that failed to process until the degradation was completed.
ERCOT will e-mail each of the affected Market Participants and log informational ERCOT Initiated MarkeTrak issues with transaction specific information.
Route cause is unknown and additional details will be provided in the ERCOT IT Incident Market Notice Summary.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.
DP/JR
From: ERCOT Client Relations
Sent: Friday, March 13, 2009 2:13 PM
To: [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]
Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps
Subject: R-A031309-01 Retail Processing
NOTICE DATE: March 13, 2009
NOTICE TYPE: R-A031309-01 Retail Processing
SHORT DESCRIPTION: ERCOT experienced an internal processing issue with the Electronic Data Interchange (EDI) application from 11:56 AM Wednesday, March 11, 2009 through 6:30 PM Thursday, March 12, 2009.
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: From 11:56 AM Wednesday, March 11, 2009 through 6:30 PM Thursday, March 12, 2009
LONG DESCRIPTION: ERCOT experienced an error with an automated inbound process on the Electronic Data Interchange (EDI) for a sub-set of Market Participants beginning on March 11, 2009 at 11:56 AM through March 12, 2009 at approximately 6:30 PM. The process was executed manually and completed successfully.
All inbound files have now been successfully processed. Approximately 6,000 files were impacted.
The transaction level detail will be provided to the impacted Market Participants.
ADDITIONAL INFORMATION: Root cause analysis is ongoing.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.
DP/JR
|
