NOTICE DATE: January 26, 2010
NOTICE TYPE: R-A012610-02 UPDATE - Retail Processing
SHORT DESCRIPTION: As a result of this weekend's Retail Release, outbound files failed to be decrypted on the recipient side for a number of files for a subset of Market Participants.
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: January 24, 2010 to present
LONG DESCRIPTION: As a result of this weekend's Retail Release, ERCOT experienced NAESB configuration issues with a subset of Market Participants and transactions.
The majority of decryption issues have been resolved and a resolution is in progress for the remainder. Market Participants that continue to have issues with decrypting files are asked to open tickets with the ERCOT helpdesk by calling 512-248-6800. Select option 3 for the helpdesk.
ADDITIONAL INFORMATION: ERCOT will provide additional details as they become available.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>
JR/DH

From: ERCOT Client Relations
Sent: Tuesday, January 26, 2010 12:58 PM
To: 1 ERCOT Retail Client Services
Subject: R-A012610-01 INITIAL - Retail Processing

NOTICE DATE: January 26, 2010
NOTICE TYPE: R-A012610-01 INITIAL - Retail Processing
SHORT DESCRIPTION: ERCOT is currently experiencing retail transaction processing issues for a small subset of Market Participants and transactions.
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: January 26, 2010 to present
LONG DESCRIPTION: As a result of this weekend's Retail Release, ERCOT is currently experiencing retail transaction processing issues for a small subset of Market Participants and transactions.
ERCOT is working to resolve this issue and is working with the impacted Market Participants.
ADDITIONAL INFORMATION: ERCOT will provide additional details as they become available.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>
DP/DG/DH