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Date: | Wed, 4 Jun 2008 08:55:29 -0500 |
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NOTICE DATE: June 4, 2008
NOTICE TYPE: M-D060308-02 UPDATE - Retail Processing
CLASSIFICATION: Public
SHORT DESCRIPTION: ERCOT experienced an unplanned outage of the
Customer Registration Database on Tuesday, June 3, 2008 from 4:45 PM to
5:25 PM.
INTENDED AUDIENCE: ERCOT Market Participants
DAY AFFECTED: Tuesday, June 3, 2008 from 4:45 PM to 5:25 PM
LONG DESCRIPTION: ERCOT experienced an unplanned outage of the Customer
Registration Database on Tuesday, June 3, 2008 from 4:45 PM to 5:25 PM.
This outage was the result of a processing issue within the Enterprise
Application Integration application. ERCOT has taken the necessary
steps to resume transaction processing. 814_20s were not impacted by
this issue.
CONTACT: If you have any questions, please contact your ERCOT Account
Manager. You may also call the general ERCOT Client Services phone
number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
[log in to unmask]
If you are receiving e-mail from an ERCOT distribution list that you no
longer wish to receive, please follow this link in order to unsubscribe
from this list: http://lists.ercot.com <http://lists.ercot.com/> .
JA/SH
________________________________
From: ERCOT Client Relations
Sent: Tuesday, June 03, 2008 5:26 PM
To: [log in to unmask];
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Subject: M-D060308-01 INITIAL NOTICE - Retail Processing
NOTICE DATE: June 3, 2008
NOTICE TYPE: M-D060308-01 INITIAL NOTICE - Retail Processing
CLASSIFICATION: Public
INTENDED AUDIENCE: ERCOT Market Participants
DAY AFFECTED: Tuesday, June 3, 2008 from 4:45 PM to present
DESCRIPTION: ERCOT is currently experiencing an outage of the Customer
Registration Database.
ERCOT is working on resolving this issue and will provide additional
information as it becomes available
CONTACT: If you have any questions, please contact your ERCOT Account
Manager. You may also call the general ERCOT Client Services phone
number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
[log in to unmask]
If you are receiving e-mail from an ERCOT distribution list that you no
longer wish to receive, please follow this link in order to unsubscribe
from this list: http://lists.ercot.com <http://lists.ercot.com/> .
JA/JA
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