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Date: | Tue, 4 May 2010 16:49:27 -0500 |
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NOTICE DATE: May 4, 2010
NOTICE TYPE: M-B050310-02: FINAL - TML Report Explorer
SHORT DESCRIPTION: ERCOT's Texas Market Link Report Explorer report downloading functionality experienced service degradation.
INTENDED AUDIENCE: All Market Participants
DAY AFFECTED: May 2, 2010 from 23:46 to approximately 12:00, May 3, 2010.
LONG DESCRIPTION: As a result of a change in this past weekend's release, ERCOT's Texas Market Link Report Explorer report downloading experienced service degradation May 2, 2010 from 23:46 to approximately 12:00, May 3, 2010.
A software patch was applied and resolved the issue.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.
DP/JR
From: ERCOT Client Relations
Sent: Monday, May 03, 2010 12:39 PM
To: [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]
Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps
Subject: NOTICE TYPE: M-B050310-01: INITIAL - TML Report Explorer
NOTICE DATE: May 3, 2010
NOTICE TYPE: M-B050310-01: INITIAL - TML Report Explorer
INTENDED AUDIENCE: All Market Participants
DAY AFFECTED: May 2, 2010 from 23:46 to present
DESCRIPTION: ERCOT's Texas Market Link Report Explorer report downloading is currently experiencing service degradation.
ERCOT is working on resolving this issue and will provide additional information as it becomes available.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.
DP
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