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Sun, 12 Nov 2017 21:43:49 +0000 |
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***** EXTERNAL email. Please be cautious and evaluate before you click on links, open attachments, or provide credentials. *****
NOTICE DATE: November 12, 2017
NOTICE TYPE: M-A111217-01 Unplanned Outage – Retail
SHORT DESCRIPTION: Unplanned Outage
INTENDED AUDIENCE: ERCOT Market Participants
DAY AFFECTED: November 12, 2017
LONG DESCRIPTION: On November 12, 2017 from 9:22 AM to 10:06 AM ERCOT experienced an unplanned outage. The following systems were impacted:
* Retail Transaction Processing
* MarkeTrak
* Retail Application components of the Market Information System (MIS) and the Retail API
* Retail Reports and Extracts
* eService application on the MIS
* Find ESIID and Find Transaction
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.
dg
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