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Subject:
R-A081609-01 Outage - Retail Processing, Sunday, August 16 4:25 AM to 7:58 AM
From:
ERCOT Client Relations <[log in to unmask]>
Date:
Sun, 16 Aug 2009 14:13:08 -0500
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NOTICE DATE:  August 16, 2009
NOTICE TYPE:  R-A081609-01  Outage - Retail Processing
SHORT DESCRIPTION: NAESB became unresponsive at approximately 4:25 AM on Sunday, August 16, 2009. ERCOT was unable to receive or send transactions from approximately 4:25 AM until 7:58 AM on Sunday, August 16, 2009.
 INTENDED AUDIENCE:  CRs and TDSPs
DAY AFFECTED:  Sunday, August 16  4:25 AM to 7:58 AM
LONG DESCRIPTION:  NAESB became unresponsive at approximately 4:25 AM on Sunday, August 16, 2009. ERCOT was unable to receive or send transactions from approximately 4:25 AM until 7:58 AM on Sunday, August 16, 2009.
The NAESB, EDI, EAI, Customer Registration, and MarkeTrak databases had to be stopped to do a restart. Root cause will continue to be investigated on Monday, August 17, 2009.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.
JR

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