NOTICE DATE:  July 27, 2009
NOTICE TYPE:  M-A072709-01 Outage - Mospublic.ercot.com
SHORT DESCRIPTION:  MOS Public outage Saturday, July 25, 2009
INTENDED AUDIENCE:  ERCOT Market Participants
DAY AFFECTED:  July 25, 2009, from 4:50 AM to 7:25 AM
LONG DESCRIPTION:  The MOS Public functionality of the ERCOT Website experienced an outage in service from 4:50 AM to 7:25 AM on Saturday, July 25, 2009. The root cause has been identified as a server missing a configuration update, which was needed to resolve previous outages, following the July 21, 2009, failover. The configuration was updated and the web services were restarted to restore the application.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<blocked::mailto:[log in to unmask]>.
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dh