NOTICE DATE:   June 8, 2009
NOTICE TYPE:  R-A060809-01 Retail Processing
SHORT DESCRIPTION:  On Monday, June 8, 2009, ERCOT experienced an internal system processing issue affecting all retail transactions except for 814_20 transactions.
INTENDED AUDIENCE:  CRs and TDSPs
DAY AFFECTED:  Monday, June 8, 2009 from 1:30 AM to 10:33 AM
LONG DESCRIPTION:  On Monday, June 8, 2009 from 1:30 AM to 10:33 AM, ERCOT experienced an internal system processing issue affecting all retail transactions except for 814_20 transactions.  As a result, some transactions were not processed within the processing timeframes defined by protocol.  In addition, the system issues also impacted the MarkeTrak application resulting in a degradation of performance.
Following is a breakdown of impacted transactions by transaction type:
Transaction Type

Count

814_04

193

814_06

5099

814_08

321

814_09

68

814_12

2

814_16

197

814_22

804

867_02

276

Grand Total

6960


ERCOT Retail Account Managers will provide all affected Market Participants with a list of impacted transactions before 5:00 PM on Tuesday, June 9, 2009.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
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DP/JR