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Subject:
From:
ERCOT Client Relations <[log in to unmask]>
Date:
Thu, 18 Dec 2008 16:06:58 -0600
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NOTICE DATE:  December 18, 2008    

NOTICE TYPE:  R-A121808-01 - Retail Processing

SHORT DESCRIPTION:  ERCOT experienced a processing issue which resulted
in ERCOT incorrectly rejecting a small number of Switches (less than
100) with Reject Code EAS (request prior to Earliest Available Switch
date). 

INTENDED AUDIENCE:  CRs and TDSPs

DAY AFFECTED:  December 17, 2008    

LONG DESCRIPTION:  ERCOT incorrectly rejected a small number of switches
(less than 100) with Reject Code EAS (request prior to Earliest
Available Switch date).  ERCOT's Customer Registration System
incorrectly listed January 2, 2009 as a business holiday.  This has been
corrected and the impacted switch transactions have been identified.

ERCOT initiated MarkeTrak issues will be opened to notify the CRs
impacted.  ERCOT requests those CRs review these MarkeTrak issues and
reply on whether the impacted transactions should be reprocessed for the
original request date or if the switch request will be resubmitted.

Please respond to the MarkeTrak issue no later than 5:00 PM, Friday,
December 19, 2008.  After this time, ERCOT will consider the matter
resolved by the impacted CR.  

CONTACT:  If you have any questions, please contact your ERCOT Account
Manager.  You may also call the general ERCOT Client Services phone
number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
[log in to unmask]

If you are receiving e-mail from an ERCOT distribution list that you no
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from this list: http://lists.ercot.com <http://lists.ercot.com/>  

DH/JR/DP/JA



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