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Subject:
R-A050409-01 Outage - Retail - MarkeTrak - May 5, 2009 from 7:00 PM to 9:00 PM
From:
ERCOT Client Relations <[log in to unmask]>
Date:
Mon, 4 May 2009 16:23:16 -0500
Content-Type:
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NOTICE DATE:  May 4, 2009
NOTICE TYPE:  R-A050409-01 Outage - Retail - MarkeTrak
INTENDED AUDIENCE:  CRs and TDSPs
SHORT DESCRIPTION:  ERCOT will be taking an outage of the MarkeTrak Application GUI and API outside of the Service Level Agreement timeframe.
DAY AFFECTED:  May 5, 2009 from 7:00 PM to 9:00 PM
LONG DESCRIPTION:  ERCOT will be taking an outage of the MarkeTrak Application GUI and API outside of the Service Level Agreement timeframe. This outage will occur on May 5, 2009 from 7:00 PM until 9:00 PM to resolve an issue with the 'Auto Closing' from certain Pending Complete states.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager.  You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>
JR/DP

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