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Notice Retail Operations Issues

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Sender:
Notice Retail Operations Issues <[log in to unmask]>
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From:
ERCOT Client Services <[log in to unmask]>
Date:
Fri, 19 Jan 2018 17:10:58 +0000
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cc: 1 ERCOT Client Service Reps <[log in to unmask]>
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***** EXTERNAL email. Please be cautious and evaluate before you click on links, open attachments, or provide credentials. *****

NOTICE DATE:  January 19, 2018
NOTICE TYPE:  R-A011918-02 Retail
SHORT DESCRIPTION:  Final - Retail transactions processing issues
INTENDED AUDIENCE:  Retail Operations
DAY AFFECTED:  January 19, 2018
LONG DESCRIPTION:  As of approximately 9:34 AM, ERCOT has resolved retail transaction processing issues and transactions are processing normally.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving email from a public ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

NOTICE DATE:  January 19, 2018
NOTICE TYPE:  R-A011918-01 Retail
SHORT DESCRIPTION:  Retail transactions processing issues
INTENDED AUDIENCE:  Retail Operations
DAY AFFECTED:  January 19, 2018
LONG DESCRIPTION:  ERCOT is currently processing retail transactions intermittently following the outage noticed to the market in M-A011818, Unplanned Outage.
Root cause investigation continues and follow-up will be provided as information becomes available.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving email from a public ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

mm


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