Notice Retail Processing


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Date: Fri, 19 Nov 2010 11:04:07 -0600
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Sender: Notice Retail Processing <[log in to unmask]>
From: ERCOT Client Services <[log in to unmask]>
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NOTICE DATE:  November 19, 2010
NOTICE TYPE:  M-B111910-01 Outage- Retail/Wholesale
INTENDED AUDIENCE:  All Market Participants
DAY AFFECTED:   November 19, 2010 from 08:15 to present
DESCRIPTION: ERCOT's Texas Market Link application is currently experiencing service degradation.
The following services are experiencing intermittent failures:
Find ESIID/Transaction
Report Explorer
Schedule/Unschedule an Extract
Scheduled Extracts Audit
Continuous Service Agreements
Customer Switching
Disputes Service Requests (eService)
ADDITIONAL INFORMATION: ERCOT is working on resolving this issue and will provide additional information as it becomes available.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
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