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Subject:
From:
ERCOT Client Relations <[log in to unmask]>
Date:
Tue, 29 Sep 2009 16:25:38 -0500
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NOTICE DATE:  September 29, 2009
NOTICE TYPE:  M-A092909-01 OUTAGE - Retail/Wholesale
SHORT DESCRIPTION:  ERCOT experienced an Enterprise Application Integration (EAI) failure, causing several applications to become unresponsive from 1:00 PM to 1:35 PM September 29, 2009
INTENDED AUDIENCE:  CRs, QSEs and TDSPs
DAY AFFECTED:  September 29, 2009 from 1:00 PM to 1:35 PM
LONG DESCRIPTION:  ERCOT experienced an Enterprise Application Integration (EAI) failure, causing the following applications to become unresponsive from 1:00 PM to 1:35 PM on September 29, 2009:
*         MarkeTrak API
*         Market Data Transparency (MDT)
*         Find ESIID
*         Find Transaction
*         Retail API
ADDITIONAL INFORMATION:  This outage was the result of a server within EAI becoming unresponsive. The server was restarted, returning functionality to the applications.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.
DP/JR



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