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Subject:
R-A081314-02 MarkeTrak GUI is now available and Change to ERCOT Public IP Address
From:
ERCOT Client Services <[log in to unmask]>
Date:
Wed, 13 Aug 2014 15:45:59 +0000
Content-Type:
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NOTICE DATE:  August 13, 2014
NOTICE TYPE:  R-A081314-02  MarkeTrak GUI Outage
SHORT DESCRIPTION:  MarkeTrak GUI is now available and Change to ERCOT Public IP Address
INTENDED AUDIENCE:  LSEs and TDSPs
DAY AFFECTED:  August 13, 2014
LONG DESCRIPTION:  The MarkeTrak GUI is now available.  Restoration was complete at approximately 10:00 a.m.
Root cause is server hardware failure.
ACTION REQUIRED:  ERCOT has changed the public IP address of the MarkeTrak GUI.  This change could impact market participants' ability to access the GUI.  The URL has not changed and the MarkeTrak API was not affected.

MarkeTrak
https://marketrak.ercot.com:8443/tmtrack/tmtrack.dll - no change
New Public IP: 66.128.17.187
Former Public IP: 66.128.16.157
Port: 8443 - no change

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.\<http://lists.ercot.com./>


NOTICE DATE:  August 13, 2014
NOTICE TYPE:  R-A081314-01
SHORT DESCRIPTION:  MarkeTrak GUI outage
INTENDED AUDIENCE:  LSEs and TDSPs
DAY AFFECTED:  August 13, 2014
LONG DESCRIPTION:  ERCOT is experiencing an unplanned outage of MarkeTrak GUI beginning on Tuesday, August 13, 2014 at approximately 4:00 a.m.
Root cause is currently under investigation.
MarkeTrak API is not affected.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.



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