NOTICE TYPE: R-A050710-03 FINAL: Retail Processing
SHORT DESCRIPTION: On Friday, May 7, 2010, ERCOT experienced an internal system processing issue resulting in some transactions processing out of protocol.
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: Friday, May 7, 2010 from 9:27 to 14:42
LONG DESCRIPTION: On Friday, May 7, 2010 from 9:27 to 14:42, ERCOT experienced an internal system processing issue which limited the movement of transactions from ERCOT's NAESB system to ERCOT's EDI server.
ERCOT has processed all delayed transactions.
Following is a breakdown of the transactions impacted and processed out of protocol:
Transaction Type
Count
814_03
26
814_05
2968
814_06
612
814_08
2
814_09
69
814_12
1
814_13
37
814_17
1
814_21
2546
814_22
151
814_24
7
814_25
1163
814_28
369
814_29
41
867_02
1479
867_03
440
867_04
220
Grand Total
10132
ADDITIONAL INFORMATION: The root cause was a data capacity issue and has been addressed. Additional details will be provided in the monthly ERCOT IT Incident Market Notice Summary.
Detailed lists will be sent to all affected market participants.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.
JR/DH
From: ERCOT Client Relations
Sent: Friday, May 07, 2010 5:02 PM
To: [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]
Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps
Subject: R-A050710-02 UPDATE: Retail Processing
NOTICE DATE: May 7, 2010
NOTICE TYPE: R-A050710-02 UPDATE: Retail Processing
SHORT DESCRIPTION: On Friday, May 7, 2010, ERCOT experienced an internal system processing issue.
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: Friday, May 7, 2010 from 9:27 to 14:42
LONG DESCRIPTION: On Friday, May 7, 2010 from 9:27 to 14:42, ERCOT experienced an internal system processing issue which limited the movement of transactions from our NAESB system to our EDI.
ERCOT is currently processing those delayed transactions. The impact to transactions will be analyzed and Market Participants with adversely impacted transactions will be notified.
The root cause was a data capacity issue and has been addressed. Additional details will be provided in the monthly ERCOT IT Incident Market Notice Summary.
ADDITIONAL INFORMATION: ERCOT Retail Account Manager's will provide adversely impacted affected Market Participant's with a list of impacted transactions when they become available.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.
DP/DG
From: ERCOT Client Relations
Sent: Friday, May 07, 2010 3:04 PM
To: [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]
Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps
Subject: R-A050710-01 Retail Processing
NOTICE DATE: May 7, 2010
NOTICE TYPE: R-A050710-01 Retail Processing
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: May 7, 2010 from 9:30 to present
DESCRIPTION: ERCOT experienced a degradation impacting Retail Transaction processing.
ERCOT is working on resolving this issue and will provide additional information as it becomes available
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.
DP/DG
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