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Date: | Fri, 22 Oct 2010 12:40:45 -0500 |
Content-Type: | multipart/alternative |
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NOTICE DATE: October 22, 2010
NOTICE TYPE: M-A102210-02 Outage Retail/Wholesale
SHORT DESCRIPTION: Unplanned system outages resolved
INTENDED AUDIENCE: ERCOT Market Participants
DAY AFFECTED: October 22, 2010 from 07:42 to 11:42
LONG DESCRIPTION: ERCOT experienced an unplanned system outage due to server problems. Most systems have been returned to service as of 11:04, and Reports and Extracts were returned to service at 11:42 on October 22, 2010.
ADDITIONAL INFORMATION: The root cause is under investigation.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.
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NOTICE DATE: October 22, 2010
NOTICE TYPE: M-A102210-01 Outage Retail/Wholesale
SHORT DESCRIPTION: Unplanned system outages
INTENDED AUDIENCE: ERCOT Market Participants
DAY AFFECTED: October 22, 2010
LONG DESCRIPTION: ERCOT is currently experiencing unplanned system outages due to server problems. The outages began around 07:45 on October 22, 2010. ERCOT is investigating the issue and a follow-up Market Notice will be sent when more information is available.
ADDITIONAL INFORMATION: The following functions have been affected:
* Texas Market Link (TML)
* Find and Create Disputes
* Find and Create Service Requests
* Outage Scheduler
* Network Model Management System (NMMS)
* Market Participant Identity Management (MPIM)
* Market Participants utilizing NAESB to send/receive transactions to/from ERCOT. This includes all retail transactions.
* 867 transactions
* 997 Functional Acknowledgements
* Components of the TML and Commercial API are NOT available including:
* Find ESI ID
* Find Transaction
* Submit Transactions
* USA Functionalities
* Report Explorer, including
* Reports
* Extracts
* Invoices
* Settlement Statements
* Extract Scheduler
* Web Services Data Requests
* ERCOT Internet Services will NOT be available, including but not limited to:
o MarkeTrak - https://marketrak.ercot.com:8443/tmtrack.dll
* MIS is also affected by this outage
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.
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