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Subject:
From:
ERCOT Client Relations <[log in to unmask]>
Date:
Thu, 9 Sep 2010 14:14:38 -0500
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NOTICE DATE:  September 9, 2010
NOTICE TYPE:  R-A090810-02  Update - Extracts - Retail
SHORT DESCRIPTION:  The weekly Siebel Service Order Extract and the ESI ID Service History and Usage Extract postings continue to be delayed.
INTENDED AUDIENCE:  CRs and TDSPs
DAY AFFECTED:  September 7, 2010 and September 8, 2010
LONG DESCRIPTION:  Due to heavy load associated with recovery following a database outage caused by a hardware failure, the ensuing listed extracts were not posted in time on September 7, 2010 and September 8, 2010 as required by protocol:
*         Weekly Siebel Service Order Extract and the ESI ID Service History and Usage Extract were not posted to the Texas Market Link (TML) by 23:59 September 7, 2010, as required by protocol. There was a partial posting of the weekly Siebel Service Order Extract at approximately 02:00 September 8, 2010.
*         ESI ID Service History and Usage Extract were not posted to the Texas Market Link (TML) by 23:59 September 8, 2010, as required by protocol.
The batch jobs that produce both of these extracts failed to complete successfully.  The jobs have been restarted and are currently running.
A follow-up market notice will be sent when the postings are complete.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.
DP/JR


From: ERCOT Client Relations
Sent: Wednesday, September 08, 2010 1:26 PM
To: [log in to unmask]; [log in to unmask]
Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]
Subject: R-A090810-01 Extracts - Retail

NOTICE DATE:  September 8, 2010
NOTICE TYPE:  R-A090810-01 Extracts - Retail
SHORT DESCRIPTION:  The weekly Siebel Service Order Extract and the ESI ID Service History and Usage Extract postings are delayed for September 7, 2010
INTENDED AUDIENCE:  ERCOT Market Participants
DAY AFFECTED:  September 7, 2010
LONG DESCRIPTION:  Due to a database outage caused by a hardware failure, the weekly Siebel Service Order Extract and the ESI ID Service History and Usage Extract were not posted to the Texas Market Link (TML) by 23:59 September 7, 2010, as required by Protocol. There was a partial posting of the weekly Siebel Service Order Extract at approximately 0200, September 8, 2010.
A follow-up Market Notice will be sent when the postings are complete.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.
DP/DH



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