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NOTICE DATE:  November 12, 2017

NOTICE TYPE:  M-A111217-01 Unplanned Outage – Retail

SHORT DESCRIPTION:  Unplanned Outage

INTENDED AUDIENCE:  ERCOT Market Participants

DAY AFFECTED:  November 12, 2017

LONG DESCRIPTION:  On November 12, 2017 from 9:22 AM to 10:06 AM ERCOT experienced an unplanned outage.  The following systems were impacted:


  *   Retail Transaction Processing
  *   MarkeTrak

  *   Retail Application components of the Market Information System (MIS) and the Retail API

  *   Retail Reports and Extracts
  *   eService application on the MIS

  *   Find ESIID and Find Transaction

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.

If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.


dg





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