NOTICE DATE:  June 30, 2008

NOTICE TYPE:  M-C062708-02 UPDATE Outage Retail/Wholesale 

CLASSIFICATION: Public

SHORT DESCRIPTION:  ERCOT's Customer Registration Database experienced
an outage on June 27, 2008 from 1:56 PM to 3:55 PM.  

INTENDED AUDIENCE:  CRs and TDSPs

DAY AFFECTED:  Friday, June 27, 2008 from 1:56 PM to 3:55 PM

LONG DESCRIPTION:  ERCOT's Customer Registration Database workflow
locked on June 27, 2008 at approximately 1:56 PM.  One (1) service order
has been corrected as a result of this processing issue.  

The Customer Registration Database has been recycled and ERCOT will
continue to monitor system availability and performance. 

CONTACT:  If you have any questions, please contact your ERCOT Account
Manager. You may also call the general ERCOT Client Services phone
number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
[log in to unmask]

If you are receiving e-mail from an ERCOT distribution list that you no
longer wish to receive, please follow this link in order to unsubscribe
from this list: http://lists.ercot.com <http://lists.ercot.com/> .

JA/DH

 

________________________________

From: ERCOT Client Relations 
Sent: Friday, June 27, 2008 4:56 PM
To: [log in to unmask];
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Cc: [log in to unmask]; [log in to unmask];
[log in to unmask]; 1 ERCOT Client Service Reps
Subject: M-C062708-01 Outage Retail/Wholesale 

 

NOTICE DATE:  June 27, 2008

NOTICE TYPE:  M-C062708-01 Outage Retail/Wholesale 

CLASSIFICATION: Public

SHORT DESCRIPTION:  ERCOT's Customer Registration Database experienced
an outage today, June 27, 2008 from 1:56 PM to 3:55 PM.  

INTENDED AUDIENCE:  CRs and TDSPs

DAY AFFECTED:  Friday, June 27, 2008 from 1:56 PM to 3:55 PM

LONG DESCRIPTION:  ERCOT's Customer Registration Database experienced an
outage today, June 27, 2008 from 1:56 PM to 3:55 PM.  Transaction
processing was impacted during this outage.  

ERCOT is currently investigating this issue and additional details will
be provided as they become available.  

CONTACT:  If you have any questions, please contact your ERCOT Account
Manager. You may also call the general ERCOT Client Services phone
number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
[log in to unmask]

If you are receiving e-mail from an ERCOT distribution list that you no
longer wish to receive, please follow this link in order to unsubscribe
from this list: http://lists.ercot.com <http://lists.ercot.com/> .

JA/SH