***** EXTERNAL email. Please be cautious and evaluate before you click on links, open attachments, or provide credentials. *****
NOTICE DATE: January 31, 2019
NOTICE TYPE: R-A013119-02 Retail
SHORT DESCRIPTION: Retail transactions processing issues
INTENDED AUDIENCE: Retail Operations
DAY AFFECTED: January 31, 2019
LONG DESCRIPTION: ERCOT continues to process retail transactions at a degraded capacity. There is no data loss expected from this incident.
Root cause investigation continues and follow-up will be provided as information becomes available.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving email from a public ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.
mm
########################################################################
To unsubscribe from the NOTICE_RETAIL_OPERATIONS_ISSUES list, click the following link:
http://lists.ercot.com/scripts/wa-ERCOT.exe?SUBED1=NOTICE_RETAIL_OPERATIONS_ISSUES&A=1